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NHS England wants members' views on information standard

NHS England wants members' views on information standard

NHS England has recently launched a consultation on a draft accessible information standard.

The standard aims to establish a clear and consistent framework, and provide direction to the health and adult social care system, so that disabled patients, service users, carers and parents receive accessible information.

The standard covers correspondence in easy read, braille or via email and communication support such as a British Sign Language interpreter.

Research among patients, service users, and carers lby the NHS last year showed that they often did not receive information in an accessible format or enough communication support.

This had a significant negative impact on their independence and privacy, ability to access services, care outcomes and experience.

The NHS is asking people with an interest in accessible information, and those who will be required to implement the standard, to comment on the draft standard.

This includes patients, service users and carers, health and care professionals and organisations, IT system suppliers, voluntary organisations, patient groups and communication professionals.

The consultation document and survey are now available from the NHS England website.

The consultation closes on November 9.